At Dr Shantz Skin Care, we ensure safe, timely, and reliable delivery of all our natural and handcrafted products.
Order Processing
All orders are processed within 1–3 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Coverage
We currently ship across India. International shipping may be introduced in the future.
Delivery Timeline
Once dispatched, orders are typically delivered within 3–7 business days, depending on your location and courier partner availability. Remote areas may require additional time.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout based on order weight and delivery location.
Order Tracking
After dispatch, tracking details will be shared via email or SMS, allowing you to monitor your shipment until delivery.
Delays & Exceptions
Delivery delays may occur due to unforeseen circumstances such as weather conditions, courier delays, or regulatory restrictions. We appreciate your patience in such cases.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with supporting images. We will assist you promptly.
For any shipping-related queries, feel free to contact us at +91 9445887236