Last updated: 1.01.2026
At Dr. Shantz, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.Information We Collect
When you visit or use our website, we may collect the following information:
a) Personal Information
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Name
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Phone number
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Email address
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Billing and shipping address
b) Order & Payment Information
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Product details purchased
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Transaction details
Note: We do not store your debit/credit card details. Payments are securely processed through third-party payment gateways such as Razorpay.
c) Technical Information
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IP address
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Browser type
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Device information
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Cookies and usage data
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Communicate order updates and support queries
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Improve our website and services
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Prevent fraudulent transactions
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Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Your information may be shared only with:
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Payment gateways (e.g., Razorpay) for secure payment processing
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Shipping and logistics partners for order delivery
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Legal or regulatory authorities if required by law
4. Cookies
Our website uses cookies to:
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Enhance user experience
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Understand website traffic and usage
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Improve site performance
You may choose to disable cookies through your browser settings.
5. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
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Access the personal information we hold about you
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Request correction or deletion of your data
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Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, you may contact us at:
Dr. Shantz: No. 5/1, West Madha Church Street, Royapuram, Chennai, Tamil Nadu, India – 600013 Phone: +91 94458 87236